Disneyland Hotel Sued By Woman Who Claims She Was Bitten By Bedbugs

Photo: Disney

“We welcome millions of guests at our hotels and these occurrences are extremely rare,” a Disneyland official told PEOPLE in a statement. “We take extensive preventative measures so that our guests are comfortable and safe during their hotel stays, and when needed, take aggressive steps to rectify.”

Brian Virag, the attorney who filed the suit told theTimesthat Disneyland had previously been sued in 2016 over bedbug issues at one of their other on-property resorts, Disney’s Californian Hotel & Spa. Virag claims that they should have ensured there was no bedbug issue at Disneyland Hotel before Eldridge checked in.

“They did not provide a bedbug-free hotel room,” he told the outlet.

A spokesperson for Disney said they have not yet seen the lawsuit, but said they take extensive measures to clean and inspect their hotel rooms, including having a trained entomologist on staff and inspecting each room with dogs trained to sniff out pests.

The lawsuit named Disneyland Hotel,Walt Disney Co., and Walt Disney Parks and Resorts, and seeks “punitive damages as well as damages for physical and mental suffering.” It does does not specify an exact monetary amount Eldridge is seeking in compensation.

According to theTimes, the lawsuit claims that the hotel knew about its bedbug issue, and did not act on it, which the suit says “was so extreme and outrageous as to go beyond all bounds of decency.”

The lawsuit also says Eldridge “endured many sleepless nights and much emotional and mental distress, coupled with other physical conditions associated with severe mental and emotional distress.”

source: people.com