Companies That Are All About Random Acts of Kindness (and the Customers that Love Them)

Photo: ABLOKHIN/GETTY IMAGES

In a world where anyone can whip out their phone to complain about the slightest flight delay or grumpy cashier, we love to celebrate the positive interactions that make someone’s day and encourage them to pay that kindness forward. We rounded up seven companies that have provided random acts of kindness to their customers, and shared the reactions that prove that even the smallest gesture can make a huge difference.

Trader Joe’s Employee Gifts a Customer Flowers on a Tough Day

Pet parents love Chewy.com as a one-stop, subscribe-and-save shop for their animal’s needs. But if you’ve got a monthly bag of pet food on auto-ship and your pet passes away, getting that bag in the mail can be a painful reminder of what you’ve lost. People have shared that when they’ve reported their pet’s death to Chewy, customer service reps have encouraged them to donate the unused food, then follow up with a sweet sympathy card and a flower arrangement in honor of your beloved animal. TikTok user @LadySue93’s emotional reaction to receiving her flowers has been liked more than 1.3 million times.

Disney’s “Magic Moments”

Disney fans are well aware of the many ways the brand’s employees are empowered to provide “magical moments” to park guests, and examples are all over social media. Whether it’s an upgraded room view, a free sweet treat, or a thoughtful vacation extra, Disney is known for their great treatment of customers. An example that was too adorable not to share: TikTok creator @theenchantedesquire’s daughter wasjust barelytoo short to ride on a coaster she really wanted to try. The ride operator saw her daughter’s disappointment and gave her a special pass to skip the line as soon as she was tall enough to ride. Six weeks later, when she was tall enough, the pass zipped her daughter right on to the coaster. Talk about a magical memory!

Paul Weaver/SOPA Images/LightRocket via Getty Images

Wegmans Employee Appreciation

Juicy Body Goddess Boutique Gifts Teen Her Prom Dress

Summer Lucille at Juicy Body Goddess.Juicy Body Goddess

Juicy Body Goddess is a plus-size boutique in Charlotte, NC that bills itself as “where fat girls get confidence!” And when a teen came in looking for her prom dress that’s exactly what she got— after ownerSummer Lucille gifted her her dream dress, which was outside her budget. “This dress is $700, but it’s free,” she tells her elated customer.

“[Prom dress shopping] was horrific for me… dressing these dolls is healing,” she wrote. “Her budget was low. I couldn’t let her leave without purple.” The sweet surprise has been viewed nearly 16 million times.

Jeremy Moeller/Getty Images

TD Bank Offers Treats

Fast Companymade mention of TD Bank’s noteworthy customer service, with special touches like lollipops for humans and dog treats for four-legged bankers. But TikTok user @sraym0nd12 says it’s not just that they offer the treats, it’s that they remember things about their customers. She shard and brought her a whole envelope full. “Who can be like ‘Oh my God, I love going to the bank!?'” the TikTok user said, pointing to herself. You can too, if you’ve got some people who are awesome at customer service.

Tiff’s Treats Hands Out “Cookie Kindness”

Tiff’s Treats loves to make someone’s day a little brighter— that’s why you may have seen the cookie delivery brand’s “cookie kindness” out in action. The brand makes special free cookie deliveries to some of our most hardworking folks— fromgrocery storeworkers, toflight attendants,toteachers, you never know where Tiff’s cookie kindness will show up next with a sweet treat for someone who really needs it!

source: people.com